By Barbara O’Brien
News Staff Reporter
on September 1, 2013 – 5:02 PM
Here is a link to some good information on dealing with negative comments on a Facebook Page. We should have a procedure in place for dealing with this sort of problem, since we are dealing with several social networking platforms and people love to complain. Someone I know had a problem with a negative comment on one of their business’s blogs so I sent them this link. I think that it could be useful to us as well:
http://hightalk.net/2011/04/04/5-ways-brands-can-deal-with-negative-facebook-posts/
-AK
“Social media create new tools for legally uncontrolled stalking”
(Justin Jouvenal, Washington Post, TBN, 7/16/13, A-4)
In a blatant example of ESN abuse an angry ex-boyfriend, assumed a woman’s identity online and “crowdsourced” his harassment to dozens of unwitting accomplices he lured to her home, prosecutors say in court papers. Nearly 100 men arrived at the woman’s home stating that they had communicated with her and were expecting sex.
Consequently, this resulted in a federal court case in the state of Virginia, one of a number around the country in which stalkers are accused of stealing their victim’s online persona and using the power of social media as a weapon. In this case, the female victim believed it was only a matter of time before she would be assaulted stating that she lived in fear of anyone coming to her door and felt as though she was a prisoner in her own home.
Basically, this woman met a man on a dating site. At first, it seemed like a good match but quickly it became apparent to her that they were not compatible. When she ended the relationship he responded with a barrage of daily phone calls and emails that continued for four months. He begged her to come back, but she said she ignored him. She got a restraining order. It was then that the scorned ex-boyfriend took to the web and the nightmare began with a knock at the door.
Experts say Internet impersonation remains rare but recent cases have prompted about a half–dozen states including New York to pass laws criminalizing it. A former federal prosecutor, Hemanshu Nigam, who has handled computer crimes said Internet impersonation stalking will probably only increase as more people become comfortable with social media. He believes the Internet has also emboldened some stalkers. “They are using the anonymity of the Internet to do things they would never do offline.”